BrightCall Operations
WhatsApp routing and customer service call activity.
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System Status
Live state of the forwarding service
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Forwarding Settings
Enable forwarding and assign project names to each environment. Calls are routed by matching the project name from the webhook.
Enable WhatsApp Forwarding
When off, no messages are sent from either account.
AUH
Abu Dhabi
0097122052888
Today0
Last 7 Days0
Total Sent0
Message Log
No messages yet.
Assets
PSI Assets
0097125139100
Today0
Last 7 Days0
Total Sent0
Message Log
No messages yet.
Project Template Mapping
Set a specific template for a project name or project ID.
| Project Name / ID | Template ID | Action |
|---|---|---|
| No template mappings yet. | ||
Project Media Mapping
Set a specific image/media URL for a project name or project ID.
| Project Name / ID | Media URL | Action |
|---|---|---|
| No media mappings yet. | ||
Discovered Projects
Projects seen in incoming BrightCall webhooks - use these names when adding to an environment above.
| Project Name | Project ID | Times Seen | Last Seen |
|---|---|---|---|
| No projects discovered yet. | |||
Customer Service Calls
Incoming calls to +971 2 205 2999
0 calls
0 selected
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| Date & Time | Caller | Destination | Status | Call Result | Follow-up | Call ID | |
|---|---|---|---|---|---|---|---|
| Loading calls... | |||||||